Getting started>>Finding answers to questions
Before you contact the CourseCompass Customer Technical Support team, view a list of common troubleshooting issues and their solutions. Also, make sure your setup satisfies the CourseCompass system requirements.
To contact the CourseCompass Customer Technical Support team, you can:
Fill out the Product Support form
Call 1-800-677-6337 toll-free. Customer Technical Support staff is available to answer your questions:
Monday–Friday from 8:00 a.m. to 8:00 p.m. (Eastern time; US and Canada)
Sunday from 5:00 p.m. to 12:00 midnight (Eastern time; US and Canada)
To contact the MyMathLab Customer Technical Support team to communicate specific MyMathLab issues and requests, you can:
Fill out the MyMathLab Product Support form
Call 1-888-695-6577 toll-free. The Math Media Educator Support team is available to answer your questions:
Monday–Thursday from 9:00 a.m. to 10:00 p.m. (Eastern time; US and Canada)
Friday from 9:00 a.m. to 5:00 p.m. (Eastern time; US and Canada)
Sunday from 5:00 p.m. to 10:00 p.m. (Eastern time; US and Canada)