Getting help

Contacting Customer Technical Support

Before you contact the CourseCompass Customer Technical Support team, view a list of common troubleshooting issues and their solutions. Also, make sure your setup satisfies the CourseCompass system requirements. If these steps do not help resolve your issue, you can contact Customer Technical Support Monday through Friday 8AM to 8PM, and Sunday 5PM to midnight, Eastern Time (US and Canada) using one of the following methods:

To contact the MyMathLab Customer Technical Support team about specific MyMathLab issues and requests, you can fill out the MyMathLab Product Support e-mail form.

Note: See International time selections for information on adjusting these times for your time zone.